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Customer Support
Jamestown fully appreciates the important
role that comprehensive customer support plays in the overall success of any
water treatment program. During our routine on-site service visits, your
Jamestown representative will:
• Monitor system performance
• Calibrate control and feed equipment
• Verify proper chemical dosage
• Calculate chemical consumption rates
• Evaluate cost estimates
• Consider pending regulatory actions
• Review results with plant personnel
• Address any operating problems
• Implement corrective actions
Technical Support
As an integral part of our comprehensive water treatment programs, Jamestown
offers our customers the following technical support services:
• "On-site" service by trained personnel
• Plant-specific operations manuals
• Corrosion coupon monitoring
• Microbiological studies
• Deposit and water analyses
• Metallurgical studies
• Video and CD-Rom training programs
• Wastewater feasibility studies
• Fuel oil analyses
• Combustion studies
• Legionella testing
Educational Programs
As part of our partnership with your company, Jamestown will ensure that
appropriate operating and management personnel at your facility are properly
trained in all aspects of your water treatment program, including the
following:
• Safe handling of chemicals
• Use of the MSDS
• Emergency response procedures
• Product testing procedures
• Equipment inspections
• Computerized data base management
• CD and Video training programs
Jamestown also works in close partnership with independent environmental,
mechanical, and design engineering firms to help resolve your most
challenging problems.
Jamestown Technologies
• 203.932.3655
A Division of
AZURE Water Services LLC
280 Callegari Drive •
West Haven, CT 06516
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